How much does it cost to have a vending machine installed?
Absolutely nothing. For qualifying workplaces and commercial facilities, Moore Vend provides free machine delivery, installation, regular restocking, and maintenance. There are no hidden fees or monthly rental costs.
What are the minimum requirements to qualify for a free machine?
Generally, we look for workplaces, facilities, or high-traffic hubs with a consistent footfall of at least 40–50 people daily. This ensures the fresh products are rotated frequently enough to maintain peak quality.
Can we choose what snacks and drinks go into our machines?
Yes! We offer completely customized menus. Prior to installation, we work with you to curate a selection from our catalog of over 100 premium brands, including traditional favorites, energy boosts, and healthy alternatives.
How do you know when the machines need to be restocked?
Our modern smart machines are equipped with 24/7 remote telemetry monitoring. Our inventory tracking system alerts us automatically when stock levels run low, allowing us to schedule a refill before you ever run out.
What payment options do your smart vending machines accept?
Our machines feature modern, secure payment terminals that accept traditional cash/coins, credit cards, debit cards, and contactless mobile payments like Apple Pay and Google Pay.
How quickly do you respond if a machine has a technical issue?
We pride ourselves on a 99.8% machine uptime. In the rare event that a mechanical or software issue occurs, our dedicated support team typically dispatches a service technician to your site within 24 hours.
Do you offer healthy, vegan, or gluten-free options?
We absolutely do. We can dedicate specific rows or entire machines to dietitian-approved, low-sodium, organic, gluten-free, and vegan snacks to support your team’s health and wellness goals.
What is a Micro Market, and how is it different from a vending machine?
A Micro Market is an open-concept, self-serve breakroom convenience store. Instead of a closed machine, it features open modular shelving, glass-front coolers, and a central touchscreen kiosk where employees scan and pay for items. It is ideal for larger workplaces.
How do your Smart Fridges work?
Users simply swipe a payment card to unlock the fridge door, select their fresh meals or chilled drinks, and walk away. Intelligent weight and sensor technology automatically calculates what was taken and securely processes the payment when the door closes.
Are your machines energy-efficient?
Yes. All Moore Vend hardware utilizes advanced LED lighting and Energy Star-certified cooling units designed to minimize power consumption and keep your facility’s carbon footprint low.
We aren't sure which solution fits our space. Can you help us decide?
We would love to. We offer a 100% free, no-obligation site assessment where we evaluate your space, foot traffic, and electrical access to recommend the perfect setup—whether it’s a compact combo machine or a full Micro Market.
How flexible are your service agreements?
We believe in earning your partnership through exceptional service rather than rigid, locking contracts. Our agreements are straightforward, transparent, and focused on maintaining an exceptional breakroom experience for your team.
